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● GB TECH STUDIO HELP CENTER

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Find answers, app troubleshooting guides, bug reporting procedures, and direct email assistance.

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Suggest new features for our Android apps
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Frequently Asked
Browse general questions & solutions

App Support & Troubleshooting

Select any of our Android applications to view specific support instructions, permissions, and status details.

BR Image to PDF

BR Image to PDF Support

● 100% Offline Capability

BR Image to PDF processes all document conversions locally on your device without uploading files to any cloud server.

  • Permissions: Storage/Photos permission required to select images for conversion.
  • Encrypted PDFs: You can apply AES password protection when creating PDFs.
  • Troubleshooting: If images fail to load, ensure storage permissions are granted in Android Settings.
QR-ScanX

QR-ScanX Support

● Camera2 API Integration

QR-ScanX provides rapid hardware-accelerated barcode and QR scanning with zero cloud logging.

  • Camera Permission: Required for live barcode detection.
  • Flashlight Toggle: Tap the torch icon in the top right for low-light scanning.
  • CSV Export: Access scan history from the side menu to export records.
Speed-Go

Speed-Go Support

● 5G & Wi-Fi Diagnostic Suite

Real-time network speed testing, ping measurement, and Wi-Fi signal analysis.

  • Location Permission: Required by Android system APIs to read Wi-Fi SSID network names.
  • Ping Test: Measures microsecond round-trip latency to nearest server nodes.
BR Screen Recorder

BR Screen Recorder Support

● Official Release

BR Screen Recorder is officially available on Google Play. Enjoy high-performance 60FPS recording with internal audio capture and zero watermark.

BR Photo Resizer

BR Photo Resizer Support

● Batch Processing Engine

Compress and resize images without quality degradation.

  • Target Size Option: Enter desired KB/MB limit for automatic optimization.
  • Format Conversion: Supports JPEG, PNG, WEBP, and AVIF output.
BR Status Saver

BR Status Saver Support

● Scoped Storage Compliant

Save HD status videos and photos safely to your device Gallery.

  • Folder Access Permission: Grant Android SAF permission to read status folders.
  • Auto-Save Option: Enable instant download for incoming media updates.
Noti-Alert

Noti-Alert Support

● Smart LED Flash Alerts

Flash camera LED and sound notification manager for incoming calls and messaging apps.

  • Notification Listener Permission: Required to detect incoming notifications.
  • Flash Test: Use the built-in test button to verify camera LED functionality.
BR Converter

BR Converter Support

● All-in-One Conversion Engine

Convert documents, video to MP3, units, and currency offline.

  • Offline Exchange Rates: Currency rates are cached daily for offline usage.
  • Audio Extractor: Extracts MP3 audio directly from video files on-device.

Frequently Asked Questions

Click any question below to expand the detailed response.

Yes! The vast majority of our applications—including BR Image to PDF, BR Photo Resizer, QR-ScanX, and BR Converter—operate 100% offline. They perform all processing locally on your device without requiring internet access or cloud uploads.

If you encounter a bug or crash, please send an email to support@gbtechstudio.com. Please include your Android device model, Android OS version, app name, and a short description of the issue. Screenshots or screen recordings are greatly appreciated!

We build our apps around user feedback! Send your feature suggestions directly to support@gbtechstudio.com. We review all user ideas during our release planning cycles.

Starting with Android 11, Google introduced strict Scoped Storage rules that restrict apps from directly accessing the system Android/data/ directory. Apps like BR Status Saver use Android's official Storage Access Framework (SAF) picker so you can grant specific folder access securely.

BR Screen Recorder is officially available for download directly from the Google Play Store. Simply install the app to start capturing high-quality 60FPS screen videos and internal audio on your Android device.

Purchases are automatically tied to your Google Play Account. If you reinstalled an app or switched phones, ensure you are logged into the same Google Play account, then tap the "Restore Purchases" option inside the app settings menu.

Our dedicated support team reviews inquiries every day. The average response time is between 24 to 48 hours.

⚡ 24–48 HOURS AVERAGE RESPONSE TIME

Contact Developer Support

Our engineering team is dedicated to providing fast, friendly help for all GB Tech Studio Android applications.

support@gbtechstudio.com
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